Shipping Policy

All you need to know about the way we send your order is right here.

 

Where We Ship

Right now, we ship to Malaysia and Singapore.

If you’re outside of these zones, check our Stockists page to see where Gigi is available internationally — including Brunei, the Maldives, and Canada (which also ships to the US).

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Shipping Rates

Malaysia

Peninsular Malaysia: Starts from RM5.50

East Malaysia: Starts from RM12

Singapore

Starts from RM17.50

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Subscription Shipping

Peninsular Malaysia: Subscribe to 2 tubes → Free delivery every cycle

East Malaysia: Subscribe to 2 tubes → RM6 flat rate delivery every cycle

Free shipping in East Malaysia on subscription orders above RM100

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Free Shipping

We offer free shipping when you hit these totals:

Peninsular Malaysia — orders over RM150

East Malaysia — orders over RM250

Singapore — orders over RM350

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Delivery Timeframes

Malaysia

Peninsular Malaysia: 1 to 3 working days

East Malaysia: 2 to 5 working days

Singapore

3 to 5 working days

These timeframes start once your order has been processed and shipped. Public holidays and peak periods may cause slight delays.

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Order Processing

We aim to ship out orders within 1 to 2 working days. Once it’s out the door, you’ll receive an email with your tracking number so you can keep tabs on it.

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Express Shipping

We’re not offering express shipping at the moment. But we pack fast and ship quick. We promise!

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Haven’t Received Your Order?

Reach out to us at hello@brushwithgigi.com and we’ll look into it for you right away. We’re a small team but we move fast when your toothpaste is missing.